Returns & Exchanges
At Fauve, we prioritize the freshness and quality of our artisanal food products. Due to the perishable nature of our items, we offer a 14-day return window for unopened, shelf-stable goods and immediate resolution for any quality concerns.
Initiate Request
Contact our concierge team at [email protected] within 14 days of delivery, including your order number and photos if the item is damaged.
Approval & Labeling
Once your return is authorized, we will send you a prepaid shipping label for shelf-stable items or instructions for disposing of perishable goods.
Secure Packaging
Place the unopened items in their original packaging to ensure they are protected during transit and attach the provided return label.
Refund Processing
After we receive and inspect your return at our facility, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing